Our Terms and Conditions
Introduction
Welcome to MarizFirst.com. We operate as a patient aggregator service in Agra, connecting patients with trusted healthcare providers including hospitals, doctors, and clinics. By accessing or using our platform, you agree to be bound by these Terms and Conditions.
Please read them carefully. If you do not agree, you must not use our services.
Services Provided
Listing and booking of hospital and doctor appointments
Referrals to healthcare providers based on patient requirements
Assistance in medical documentation and communication
Providing transparent information about treatments and costs
Note: MarizFirst.com does not provide medical services directly and is not responsible for the quality of treatment provided by third-party hospitals or doctors.
User Eligibility
You must be at least 18 years old or have parental/guardian consent to use this platform. Users must provide accurate and complete information while registering or making a booking.
4. Third-Party Healthcare Providers
MarizFirst.com partners with independently operated hospitals, clinics, and doctors.
We do not guarantee the availability, pricing, or outcomes of the treatment.
All medical advice and procedures are the sole responsibility of the healthcare provider.
We are not liable for any misdiagnosis, treatment issues, or medical negligence.
Booking and Payment
Booking is facilitated via our platform or agent.
Some services may require pre-payment or a consultation fee.
All payments are subject to the refund and cancellation policy mentioned below.
User Responsibilities
Provide honest medical history and documents.
Follow appointment schedules and payment terms.
Avoid misuse of the platform, spamming, or providing false feedback.
Privacy and Data Usage
We respect your privacy. All personal and medical information provided by you will be handled in accordance with our Privacy Policy and applicable Indian data protection laws.
Refund and Cancellation Policy
Appointments cancelled 24 hours before scheduled time may be eligible for a refund (subject to deductions).
No refunds for cancellations made within 24 hours of appointment.
Refunds for failed services will be processed after verification and approval within 7–10 working days.
Limitation of Liability
To the fullest extent permitted by law, MarizFirst.com shall not be liable for:
Medical malpractice or negligence by a provider
Any indirect or incidental damages
Delays, cancellations, or inaccuracies beyond our control
Intellectual Property
All content on MarizFirst.com (text, images, logo, software) is owned or licensed by us. Reproduction or misuse is strictly prohibited without written permissions.
Termination
We reserve the right to suspend or terminate any user account for misuse, fraud, or violation of these terms without prior notice.
Governing Law and Jurisdiction
These terms are governed by Indian law. Any dispute shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh.
Updates and Modifications
We may update these terms periodically. You are encouraged to review this page regularly. Continued use of the platform constitutes acceptance of changes.
Contact Information
For questions or concerns, you may contact us:
Email: support@marizfirst.com
Phone: 951-951-1150
Office: Wonder City Agra, Uttar Pradesh – India